As a family-run SME, we aim to achieve the very highest levels of customer satisfaction by providing an excellent after-sales service.
In addition, we work exclusively with specialist suppliers who market leading brands and are committed to producing only top-quality machinery.
But it is above all our own qualified advisers who set us apart.
The Van Laecke Group comprises around 30 experienced and specialised staff members. You can therefore rely entirely on their expertise, extensive experience and excellent service, both during and after the sale.
From our branch near Bruges, we guarantee reliable maintenance and service provision.
We also have a service centre in Houten, the Netherlands, so that we can assist our Dutch customers quickly and efficiently whenever necessary.
‘Thanks to our extensive stock, we can respond quickly when necessary.’
‘A large stock of spare parts provides our customers with peace of mind. It offers real added value.’
‘Sales secure the first order; after-sales service secures the subsequent ones.’
At our branch in Zedelgem, we maintain a very large stock of spare parts so that we can assist you promptly.
The combination of excellent brands, our staff’s expertise and minimal downtime ensures a very high level of operational reliability and customer satisfaction.
By maintaining your recycling machine correctly and using it appropriately, you can significantly reduce downtime in your recycling and waste processing operations.
Some important points to bear in mind:
Carry out regular maintenance in accordance with the specifications
Check and replace wear parts in good time
Use the machine correctly in accordance with the material flows
Carry out daily checks on key components
Take prompt action in the event of a fault to prevent more serious problems
Effective preventive maintenance extends the service life of your recycling machine and improves its performance.
